Data protection
Responsible for data processing is:
Le Mélange GmbH
Werkstrasse 5
45739 Oer-Erkenschwick
Germany
support@lemelange.de
We are pleased that you are interested in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.
1. Access data and hosting
You can visit our website without providing any personal information. Each time a website is called up, the web server automatically saves a so-called server log file, which contains e.g. the name of the requested file, your IP address, date and time of the call, amount of data transferred and the requesting provider (access data) and documents the call.
This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. In accordance with Article 6 Paragraph 1 Sentence 1 Letter f GDPR, this serves to protect our legitimate interests in a correct presentation of our offer, which predominate in the context of a weighing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.
2. Data collection and use for contract processing, contact and opening a customer account
We collect personal data if you voluntarily provide it to us as part of your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, since in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without providing them. Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR to process the contract and your inquiries.
If you have given your consent in accordance with Article 6 Paragraph 1 Sentence 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account.
After full processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the tax and commercial retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that, which is permitted by law and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or using a function in the customer account provided for this purpose.
3. Data propagation
In order to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods ordered. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service provider in order to process payments. Some of the selected payment service providers also collect this data themselves if you create an account there. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
Data transfer to shipping service provider
If you have given us your express consent to this during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider in accordance with Article 6 (1) sentence 1 lit this can contact you before delivery for the purpose of delivery notification or coordination.
The consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond that, which is permitted by law and about which we will inform you in this declaration.
DHL Express Germany GmbH
Heinrich-Brüning-Str. 5
53113 Bonn
Germany
4. Email newsletter
E-mail advertising with subscription to the newsletter
If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Article 6 Paragraph 1 Sentence 1 lit .
Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After you have unsubscribed, we will delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data or we reserve the right to use data that goes beyond this, which is permitted by law and about which we will inform you in this declaration.
The newsletter is sent by a service provider as part of processing on our behalf, to whom we pass on your e-mail address for this purpose. This service provider is located within a country of the European Union or the European Economic Area.
5. Data use in payment processing
Identity and credit check when choosing Klarna payment services
If you decide to use Klarna's payment services, we ask for your consent in accordance with Article 6 Paragraph 1 Sentence 1 lit are allowed to transmit. In Germany, the credit agencies mentioned in Klarna's Privacy Policy can be used for identity and credit checks.
Klarna uses the information received about the statistical probability of a payment default for a balanced decision on the justification, implementation or termination of the Contractual relationship.
You can revoke your consent at any time by sending a message to the contact details below. As a result, we may no longer be able to offer you certain payment options. You can also revoke your consent to this use of personal data at any time by contacting Klarna.
hire purchase
When selecting the payment method "hire purchase" and granting the necessary data protection consent in accordance with Art. 6 Para. 1 S. 1 lit.a DSGVO personal data (first name, last name, address, email, telephone number, date of birth, IP address, gender) together with data required for transaction processing (article, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and order time) for the purpose of processing this payment method to our partner Klarna Bank AB, Sveavägen 46, 111 34 Stockholm
To check the identity and creditworthiness of the customer, our partner carries out queries and information on publicly accessible databases and credit agencies. The providers from whom information and, if necessary, creditworthiness information is obtained on the basis of mathematical-statistical processes, as well as further details on the processing of your data after transmission to our partner Klarna Bank AB, can be found in their data protection declaration, which you can find here: Sweden
Our partner Klarna Bank AB uses the information received about the statistical probability of non-payment for a balanced decision on the establishment, implementation or termination of the contractual relationship. You have the opportunity to express your point of view and contest the decision by contacting our partner Klarna Bank AB.
The consent given in the ordering process to the transfer of data can be revoked at any time, even without giving reasons, with effect for the future.
6. Cookies and web analysis
In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our overriding legitimate interests in an optimized presentation of our offer in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies). You can see the duration of storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:
Internet Explorer™
Safari™
Chrome™
Firefox™
Opera™
If cookies are not accepted, the functionality of our website may be restricted.
Use of Google (Universal) Analytics for web analysis
If you have given your consent in accordance with Article 6 Paragraph 1 Sentence 1 lit. a GDPR, this website uses for the purpose of website analysis Google (Universal) Analytics on. The web analytics service is provided by Google Ireland Limited, a company incorporated and operating under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies.The automatically collected information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is saved before transmission within the member states of the European Union or shortened in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. After the end of our use of Google Analytics, the data collected in this context will be deleted.
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.
You can revoke your consent at any time with effect for the future by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de . This prevents the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.
As an alternative to the browser plugin, you can click this link to prevent future collection by Google Analytics on this website. An opt-out cookie is stored on your end device. If you delete your cookies, you will be asked to give your consent again.
7. Social Media
Use of Instagram social plugins, using the Shariff solution.
Social buttons from social networks are used on our website.
This serves to protect our overriding legitimate interests in optimal marketing of our offer in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR. In order to increase the protection of your data when you visit our website, these buttons are not unrestrictedly plug-ins, but only integrated into the page using an HTML link. This integration ensures that when you call up a page on our website that contains such buttons, no connection is established with the servers of the provider of the respective social network.
If you click on one of the buttons, a new window will open in your browser and call up the page of the respective service provider, where you can (possibly after entering your login data) press the Like or Share button, for example.
The purpose and scope of the data collection and the further processing and use of the data by the providers on their websites as well as a contact option and your rights in this regard and setting options for protecting your privacy can be found in the data protection information of the providers:
https://help.instagram.com/155833707900388
Our online presence on Facebook, Instagram
Our presence on social networks and platforms serves to improve, active communication with our customers and prospects. We provide information there about our products and current special offers.
When you visit our online presence in social media, your data can be automatically collected and stored for market research and advertising purposes.So-called usage profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. Cookies are usually used on your end device for this purpose. Visitor behavior and user interests are stored in these cookies. According to Art. 6 (1) lit. f GDPR, this serves to protect our legitimate interests in an optimized presentation of our offer and effective communication with customers and interested parties. If you are asked by the respective social media platform operators for your consent (consent) to data processing, e.g. with the help of a checkbox, the legal basis for data processing is Article 6 Paragraph 1 lit -Media platforms are headquartered in the USA, the following applies: The European Commission has issued an adequacy decision for the USA. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.
Detailed information on the processing and use of the data by the providers on their website as well as a contact option and your rights in this regard and setting options to protect your privacy, In particular, possibilities to object (opt-out) can be found in the data protection notices of the providers linked below. If you still need help with this, you can contact us.
Facebook: https://www.facebook.com/about/privacy/
The data is processed on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR, which you can here .
Further information on data processing when visiting a Facebook fan page (information on Insights data) can be found here.
Instagram: https://help.instagram.com/519522125107875
Opt-out option:
Facebook: https://www.facebook.com/settings?tab=ads
Instagram: https://help.instagram.com/519522125107875
8. Contact options and your rights
As a data subject, you have the following rights:
- according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified there;
- pursuant to Art. 16 GDPR, the right to immediately request the correction of incorrect or incomplete personal data stored by us;
- according to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing is required
- to exercise the right to freedom of expression and information;
- to comply with a legal obligation;
- for reasons of public interest or
- is necessary to assert, exercise or defend legal claims;
- according to Art. 18 GDPR the right to demand the restriction of the processing of your personal data, insofar as
- the accuracy of the data is disputed by you;
- the processing is unlawful but you oppose its erasure;
- we no longer need the data, but you need them to assert, exercise or defend legal claims or
- You have objected to the processing pursuant to Art. 21 GDPR;
- according to Art.20 GDPR the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
- according to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work or at our company headquarters.
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data and revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.
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Right of objection After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is necessary for the assertion, exercise or defense of legal claims This does not apply if the processing is for direct marketing purposes. Then we will no longer process your personal data for this purpose.
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